Your privacy matters to us
Find out how we handle your information and ensure your compliance rights.
Introduction to our privacy policy
We are committed to protecting your data in accordance with Australian privacy laws. This policy explains what information we collect and how it is managed when you use our services.
You will also learn about the choices you have regarding your data and how we keep your information secure. Your trust is important to us.
What information we collect
We collect information you provide directly, such as contact details, and data generated when you use our website for analytical purposes.
Information you provide to us
- • Contact details when you request a consultation
- • Information submitted through our web forms
- • Feedback or survey responses you choose to give
- • Correspondence with our support team
- • Application details for specific services
Information collected automatically
- • Log data including browser type and referrals
- • IP address and device-related information
- • Pages visited and actions on our website
- • Time spent on each section of the website
- • Cookies and similar tracking technologies
How we use your information
Your data is used to improve our service, respond to your queries, and ensure compliance with legal obligations.
- • Process your requests and provide support
- • Improve our site’s functionality and user experience
- • Monitor compliance and security for all users
- • Respond to regulatory and legal requirements
- • Communicate updates and service changes
- • Conduct internal analysis and service audits
- • Respond to your feedback or complaints
Data protection commitment: Your information is safeguarded using industry standards and best practices to maintain confidentiality.
When we share your data
We do not share your personal information except when necessary for compliance, legal obligations, or with service providers who help us operate our website.
Trusted service providers
We may partner with third-party companies for website hosting, communications, or analytics—with strict privacy agreements in place.
Legal obligations and rights
We may disclose information if required by law or to comply with Australian authorities.
Anonymous analytics and stats
Aggregate, anonymous usage data is used for analysis and improvement.
Your data rights and choices
You have the right to access, correct, or request deletion of your information at any time. Contact us for all requests.
- • Request access to your personal data
- • Correct inaccurate or incomplete data
- • Request deletion of personal data
- • Data portability rights apply under law
- • Object to processing or direct marketing
- • Request limitation of some processing
To use your rights, contact our support team as outlined at the end of this policy.
How we keep data secure
We use secure servers, encrypted connections, and strict internal policies to protect your data from unauthorised access.
Technical safeguards in place
- • SSL/TLS encrypted communication
- • Regular vulnerability assessments
- • Automated back-up and recovery
- • Continuous security monitoring
Organizational protections
- • Staff training in data protection principles
- • Controlled access to personal data
- • Records of data management activities
- • Periodic internal privacy reviews
How long we retain your data
Data is retained only as needed for the purposes described and to fulfil regulatory requirements.
- • Account-related details retained as required
- • Consultation notes retained for review
- • Support communications securely stored
- • Payment data compliance maintained
- • Preferences managed on request
Retention periods comply with Australian laws
International data transfers
If data is transferred outside Australia, we ensure adequate protection measures are in place as required by law.
- • Transfers only to trusted providers
- • Data agreements for international transfers
- • Compliance with local data protection law
- • Risk assessments for all transfers
How we use cookies
Cookies help us analyse site usage, remember your preferences, and improve your online experience.
Types of cookies we use
- • Required for website functionality only
- • Help us measure website performance
- • Remember your site preferences
- • Enable key website features
Adjust your browser settings to control cookies at any time.
Policy updates and changes
Material changes to our privacy policy will be shared through our website with the update date listed above.
- • Website notifications of major changes
- • Email notices if required by law
- • Prominent date stamp on policy page
- • Review previous versions if needed
We advise regular review for updates.
Contact us about your privacy
For questions or requests, please reach out to us using the contact details below.
Quazentiv
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61-3-1146-9845
Email: content@quazentiv.pro
Policy last updated January 24, 2026
Effective from January 24, 2026